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Syndication

Your unhappy customers are an incredible source of business feedback, if your business is willing to listen to what they say, and apply it. This episode of #fandamnshow talks about why you should do just that.

Direct download: Episode_19_-_Your_Unhappy_CustomersFINAL.mp3
Category:general -- posted at: 10:50am EDT

How do you cultivate new and existing customers into fans of your brand? We'll talk about that with some simple strategies you can implement today, in this 18th episode of #FanDamnShow! 

Direct download: Episode_18_-_CustomerCultivationStrategyFINAL.mp3
Category:general -- posted at: 12:30pm EDT

This episode of #FanDamnShow looks at why so many companies focus on acquiring new customers, and give little or no thought to cultivating their existing customers.  This creates a Communication Gap or hole where most customers leave a brand.  

Direct download: Episode_17_-_Customer_Acquisition_vs_Customer_Cultivation_.mp3
Category:general -- posted at: 12:04pm EDT

This 16th episode of #FanDamnShow looks at how all WOM is not created equally, and which type is best for your business, as well as how to cultivate it. 

Direct download: Episode_16_-_Building_Better_WOM.mp3
Category:general -- posted at: 11:37am EDT

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