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Syndication

Patagonia found that its customers were complaining about its shipping process and the materials used.  So the company took to its blog to more clearly explain its shipping process, and put its customers suggestions into action and share the results with them. 

Direct download: Episode_5_-_Patagonia_Responds_to_its_Customers.mp3
Category:general -- posted at: 10:35pm EDT

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